Job Summary
We are seeking a agile and experienced Shift Supervisor to oversee daily operations within our retail environment. The ideal candidate will demonstrate strong leadership, excellent communication skills, and the ability to manage a team effectively. This role involves supervising staff, ensuring excellent customer service, and maintaining store standards. A background in retail management, sales, and team development is essential to succeed in this position.

Duties
Lead and supervise store staff during assigned shifts, ensuring smooth daily operations
Oversee merchandising, pricing, and inventory management to meet sales targets
Manage cashiering activities including cash handling, POS transactions, and bookkeeping
Recruit, train, and develop team members to enhance performance and customer service quality
Conduct staff scheduling, payroll processing, and performance evaluations
Handle customer inquiries and resolve issues promptly to ensure high satisfaction levels
Implement marketing strategies to increase store traffic and sales
Monitor sales performance and develop action plans for improvement
Ensure compliance with company policies, health & safety standards,



and operational procedures
Assist in budgeting, purchasing, and store management tasks as needed

Skills
Proven supervisory experience in retail or similar environments with strong leadership capabilities
Excellent communication skills; bilingual or multilingual abilities are a plus
Proficiency in POS systems, cash handling, bookkeeping, and administrative tasks
Robust organizational skills with the ability to manage time effectively under pressure
Knowledge of merchandising, pricing strategies, sales management, and marketing techniques
Experience in recruiting, training & development, and team management
Ability to negotiate effectively with vendors and staff members
Customer service-oriented with excellent phone etiquette and interpersonal skills
Competent in budgeting, payroll processing, and store operations management
Demonstrated ability to handle multiple priorities with attention to detail and professionalism

Pay: From $20.00 per hour

Advantages:
Flexible schedule
On-site parking
Store discount

Work Location: In person

📌 Shift Supervisor Oakville
🏢 Harvey's
📍 Oakville