Join Medavie as a Customer Service Representative in a busy contact center focused on health solutions. Leverage your communication skills to enhance customer experiences through effective problem resolution.

In this six-month term position, you will engage with clients via telephone, addressing inquiries and resolving issues promptly. The fast-paced environment requires a commitment to providing top-notch service. Your role will significantly impact the daily lives of Canadians seeking health-related support.

Key Responsibilities:



• Handle a high volume of incoming calls efficiently • Ensure excellence in customer service across interactions • Address customer needs and follow up as required • Resolve complex issues effectively for first-call resolution • Provide operational support to provincial programs as needed

Requirements: • Exceptional listening and verbal communication skills • Solid written skills for effective documentation • Detail-oriented with accuracy in file management • Education: High school diploma; pursuing post-secondary education is preferred • Computer proficiency in multiple applications

Utilize your skills in a rewarding role at Medavie, dedicated to improving Canadians' health and wellbeing. #J-18808-Ljbffr

📌 Contact Centre Customer Service Role (Shubenacadie)
🏢 Medavie
📍 Shubenacadie