Join our dedicated team as an Immigration Caseworker, where you will play a vital role in supporting individuals navigating complex immigration processes. This dynamic position offers the opportunity to make a meaningful impact by managing case files, conducting research, and providing clear, accurate legal support. You will be at the forefront of assisting clients through every step of their immigration journey, ensuring compliance with legal standards and delivering exceptional service with enthusiasm and professionalism.
Responsibilities
Manage and organize case files using legal management software such as iManage, ensuring all documentation is accurate, complete, and up-to-date
Conduct thorough research on immigration laws and policies using resources like LexisNexis to support case development and legal drafting
Assist clients by conducting interviews to gather pertinent information and clarify their needs, demonstrating excellent phone etiquette and interpersonal skills
Draft legal documents, affidavits, and correspondence with precision, ensuring clarity and adherence to legal standards
Perform data entry tasks accurately to maintain comprehensive records of case progress and client interactions
Proofread all written materials meticulously to ensure error-free submissions and communications
Support project management efforts by coordinating deadlines, filing systems, and administrative tasks to streamline workflow
Experience
Proven administrative experience with strong organizational skills in a rapid-paced environment
Experience in legal drafting, research, or case management is highly desirable
Familiarity with legal software such as iManage or LexisNexis is a plus
Demonstrated ability to handle sensitive information with confidentiality and professionalism
Excellent writing skills with attention to detail for proofreading documents and correspondence
Prior clerical or data entry experience that highlights accuracy and efficiency in record keeping
Robust interviewing skills combined with courteous phone etiquette to effectively communicate with clients and team members