The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services.
It is a significant transformation in BC and is vital to the sustainability of BC’s health system.
Reporting to the Director, Data Architecture & Conversion, the Manager will be responsible for the Reporting and Dashboards and ensuring that reporting requirements for all the province’s health organizations are met within the new BC Health Workday solution. This role will require close collaboration with partners across British Columbia's health organizations to design, test and roll out reporting and analytics solutions during the system deployment and go-live. Leading a team of experienced professionals, the Manager will have extensive Workday reporting and analytics knowledge and a strong understanding of operational environments and processes within the healthcare industry.
This role requires exceptional client relationship and partnership management skills, with a focus on building consensus and facilitating collaboration across all levels of the organization. The Manager will provide strategic leadership through high-level discussions, project presentations, and cross-organizational decision-making, while also acting as a hands-on problem-solver for reporting delivery and operational challenges. The Manager will be instrumental in driving the success of the BC Health Workday solution and establishing a consistent provincial reporting approach, in partnership with Digital and health organization partners across the province.
Key Accountabilities
- Oversees the end-to-end design, configuration, testing, and deployment of Workday reporting and dashboard solutions across the BC Health Workday Program, ensuring processes and system configurations are in alignment with provincial requirements, organizational policies, privacy obligations and applicable legislative requirements.
- Leads the analytics team to advance Workday reporting, dashboards, analytics, business intelligence and data management, supporting leaders and clinicians to access key quality indicators through self-service and make evidence-informed decisions. Ensures solutions are built to be sustainable. Communicates analytical results and provides reports, dashboards, presentations and summaries to stakeholders and applicable external partners.
- Partners with cross-functional teams and stakeholders to capture evolving operational and strategic needs, translating them into prioritized system enhancements. Consults as a subject matter expert in reporting, analytics and business intelligence, responding to customer needs for reporting products, dashboards and analytical services. Mobilizes team members and assigns resources to meet these needs. Ensures that all changes to Workday capabilities are designed and implemented in alignment with organizational objectives, operational requirements, and long-term scalability.
- Establishes and manages design standards and configuration guidelines to ensure functional integrity, consistency,
and scalability. Maintains departmental standards and procedures, including policies for access to and sharing of sensitive health data. Ensures team members work according to policy, identifies risks with current practices and escalates issues to the Director as required.
- Provides supervision, leadership, guidance and mentoring to a team of functional subject matter experts, including data and analytics professionals, fostering a cooperative, high-performance environment focused on delivering value to the organization. Establishes team priorities and ensures prompt and accurate completion of operational activities. Evaluates individual and team performance against targets, identifies performance development needs and skill gaps, and implements strategies to support skill development and improve team performance.
- Monitors and manages data integrity, business processes, and security configurations within the Workday platform to ensure consistency, accuracy, and alignment with organizational policies, employment standards, healthcare-specific operational practices, privacy regulations, and compliance requirements. Ensures the accuracy, timeliness and availability of data and analytical products produced by the team.
Qualifications
- A level of education, training, and experience equivalent to a Bachelor’s degree in Data Analytics, Business Intelligence, Computer Science, Information Systems, Data Management or a related discipline with a minimum of 5-7 years of progressively responsible experience delivering enterprise reporting, analytics or business intelligence solutions, preferably in large, unionized and/or public sector.
- Demonstrated expertise in Workday reporting, including report configuration and development, dashboards, reporting security, analytics, testing and enterprise reporting delivery.
- Experience with Workday-delivered reporting capabilities, including Advanced, Matrix and Composite Reports, Discovery Boards and Prism Analytics, is an asset. Workday certification is also an asset.
- Experience working in healthcare or unionized environments is considered an asset.
- Demonstrated ability to collaborate effectively with Digital teams, including Data Conversion, Integrations, Security and Architecture, as well as HR, Payroll, Finance and operational leaders at organizational and provincial levels.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary, Full-Time
Wage: $108,147.00 - $148,702.00
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06385
What we do The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at
[email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples.
These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
📌 Manager, Reporting and Dashboards, BC Health Workday (Burnaby)
🏢 Provincial Health Services Authority
📍 Burnaby