Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist( Hourly Plus Commission) to join our retail team. at our Heartland Mississauga & Manulife Centre Toronto.

Primary Responsibilities (Includes but not limited to)
Advise clients on style, fabric, fit, and current tailoring trends
Assist clients through the entire MTM and MTO journey — from initial consultation and measurements to final fittings
Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
Follow up daily with production to ensure client orders are progressing on schedule
Establish and maintain a consistent client call-back and follow-up process
Ensure after-sales service and client satisfaction through regular check-ins
Build and nurture long-term relationships with clients, acting as a trusted style advisor




Use exceptional communication skills to deliver a warm, skilled, and personalized experience

Qualifications
Experience in menswear, tailoring, or luxury retail preferred
Strong understanding of fit, fabric, and garment construction
Excellent communication and interpersonal skills
Detail-oriented with strong organizational abilities
Confident taking exact body measurements and understanding alterations
Passionate about menswear and client service

Job Types: Full time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Experience:
Menswear & Made To Measure: 2 years (required)
Menswear Retail sales: 1 year (required)

Work Location: In person

📌 Menswear Made To Measure Specialist Hourly Plus Commission Greater Toronto Area
🏢 Spier & Mackay
📍 Greater Toronto Area