Be a key player at Fidelity as a Digital Content Specialist, creating engaging content in a hybrid work setting. Shape customer interactions through user-focused content design and collaboration.
This role involves working closely with product teams to produce explicit and concise content that adheres to compliance and accessibility standards. You’ll need expertise in content design and a keen understanding of user experiences to identify improvement areas. Your contributions will ensure that Fidelity's platforms provide seamless digital interactions for all users.
Key Responsibilities:
• Leverage user insights to create effective content
• Produce content that minimizes customer friction
• Ensure compliance with style guides and standards




• Engage in product discovery and sprint activities
• Analyze performance data to recommend content improvements
Requirements:
• College degree in a related field or equivalent experience
• At least 1 year of UI writing experience
• Proficiency in UX writing and digital product processes
• Robust proofreading and editing capabilities
• Familiarity with agile working methods
Utilize your content creation skills to enhance client experiences at Fidelity, a leader in the financial services industry.
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📌 Fidelity Hybrid Digital Content Specialist Toronto
🏢 Fidelity International
📍 Toronto