Join Cresta as a Senior Product Manager, at the forefront of developing next-gen AI contact center products. Experience in B2B SaaS and virtual agent technologies will be key to your success.
This senior position calls for a energetic individual with a proven track record in product management within enterprise SaaS. Collaborate with cross-functional teams to drive product development while validating market needs through thorough research. Your insights will be critical in aligning Cresta's offerings with customer expectations and business strategies.
Key Responsibilities:
- Conduct user research to explore product and feature concepts - Own product life cycle from strategic planning to execution - Prioritize product features through collaboration with diverse teams - Support go-to-market strategies as a product expert - Define and track key business metrics for product success
Requirements: - Bachelor’s in Computer Science, Engineering, or Business - 4+ years' experience managing enterprise software products - Robust knowledge of Chatbots and AI technologies - Proven ability to deliver complex product features - Excellent skills in collaboration and presentation
Harness your expertise to drive impactful AI solutions for contact centers at Cresta.#J-18808-Ljbffr