11 Sep
|
Altum Health
|
Winnipeg
11 Sep
Altum Health
Winnipeg
Company DescriptionAltum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third‑party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers. We provide client‑centered services addressing physical, psychosocial, and behavioral issues related to injury or illness, and actively participate in outcomes data collection, analysis, reporting, continuous quality improvement, and education of future health professionals.Job DescriptionTitle:Customer Service Representative (CSR)Location:BramptonDepartment:Altum HealthReports to:Site ManagerSalary Range:$23.13 – $28.92 per hourHours:37.5 per week, Monday‑Friday daysStatus:Temporary full‑time (4–6 month contract)Principal ResponsibilitiesPerform customer service duties.Assist with client and product‑specific coordination and administration to ensure each product line operates efficiently.Provide clerical support services.Perform additional duties consistent with the job classification as required.QualificationsHigh school completion required.Office administration certificate or diploma preferred.One year or more of related experience.On‑the‑job word‑processing and spreadsheet experience required; familiarity with Microsoft Office an asset.Experience in a health‑care environment an asset.Excellent interpersonal and customer‑service skills.Good verbal and written communication skills.Strong organizational, time‑management, and prioritization skills.Ability to troubleshoot and resolve clinic/client/customer problems diplomatically.General knowledge of office practices, processes, and procedures.Medical terminology knowledge an asset.Ability to handle difficult clients and conflicting situations.Ability to anticipate and tune into customers’ unique needs.Commitment to producing high‑quality work in line with hospital standards.Flexibility to adapt to a changing environment.First‑Aid Basic Rescuer Cardio‑Pulmonary Resuscitation (C.P.R.) certification an asset.Benefits and Additional InformationUHN offers competitive packages, participation in the Healthcare Ontario Pension Plan (HOOPP), access to transit and UHN shuttle services, a adaptable work environment, opportunities for promotion, and various corporate discounts (travel, restaurants, parking, phone plans, auto‑insurance, on‑site gyms).Vaccination RequirementVaccines are a requirement unless a medical exemption has been approved under the Ontario Human Rights Code.EEO StatementUHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process, and any information received will be addressed confidentially.#J-18808-Ljbffr
📌 Customer Service Representative - $23.1 - $28.9 An Hour (Winnipeg)
🏢 Altum Health
📍 Winnipeg