Join Manulife as a People Services AI Configuration Expert, leading transformative HR solutions from Waterloo, Ontario. Leverage your expertise to drive innovative, AI-enabled employee services.
In this role, you will serve as a configuration lead, harmonizing HR processes with AI advancements. Your 7+ years working with Workday solutions will empower you to influence design, challenge existing processes, and navigate technology opportunities for improved service delivery. Your collaboration with technology and HR teams will be key to enhancing employee experiences.
Key Responsibilities:
• Design and deliver scalable solutions for People Services AI
• Optimize configurations and enhance user experiences
• Evaluate current AI capabilities within the Workday ecosystem




• Support technical discussions across stakeholder groups
• Document design decisions and configuration standards
Requirements:
• 7+ years in Workday configuration within enterprise settings
• Deep expertise in HR processes and automation tools
• Experience leading cross-functional configuration design
• Ability to influence decisions through data-driven recommendations
• Strong analytical skills for evaluating complex scenarios
Drive innovation in People Services through advanced AI solutions at Manulife.
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📌 People Services AI Configuration Expert at Manulife (Toronto)
🏢 Manulife
📍 Toronto