Manulife is on a journey to become Customer Obsessed, putting the customer at the heart of everything we do. We are seeking a highly motivated and experienced Business Consultant to oversee, manage, and coordinate a variety of business initiatives to identify, document, analyze and provide solutions related to complex processing, service, and technical improvement opportunities.The ideal candidate will also support the enablement and adoption of digital, AI, and automation initiatives, ensuring teams are equipped with the tools, processes, and understanding required to successfully implement new ways of working and deliver measurable business outcomes.Position ResponsibilitiesIndividual AccountabilitiesWork with senior management to define and manage the scope, strategy, and requirements of business initiatives with specific emphasis on creating integrated strategic solutions.Oversee, manage, and coordinate multiple business initiatives to ensure successful execution and delivery of key projects.Identify and document complex operational business issues and facilitate development of creative solutions involving workflow procedures and/or new technologies that are consistent with business long-term strategic plans.Collaborate with key stakeholders to understand business requirements and develop innovative solutions to address challenges and opportunities.Support the enablement and adoption of new technologies, including AI and automation, by helping teams understand impacts, workflows, and expected outcomes.Stay informed about industry trends, best practices, and emerging technologies to drive continuous improvement and innovation within the organization.Own the development of business cases including all costs/benefits.Consult on new ideas to determine viability to move forward.Ensure business casing will have impact on established KPIs.Assist in translating strategic priorities into clear initiatives with measurable outcomes and tracked benefits realization.Shared ResponsibilitiesRepresent and advocate for business unit in major division or corporate initiatives ensuring business unit needs are appropriately addressed.Provide effective communication with business unit management as well as business partners across the business unit including IT, Product Development, Project Office, and the Sales teams.Shares best practices with other team members, ensuring consistency across BUs and channels.Shares information on projects with other team members to ensure interdependencies are identified and addressed.Support cross-functional collaboration across Operations, IT, and Delivery teams to enable alignment and drive successful implementation of initiatives.Required QualificationsProven experience in managing and leading complex business initiatives, including process improvement, technology implementations, and new product development.Strong project management skills, with the ability to effectively prioritize and manage multiple projects simultaneously.Excellent analytical and problem-solving abilities,



with a demonstrated track record of identifying and implementing innovative solutions.Exceptional communication and interpersonal skills, with the ability to work independently and collaborate effectively with cross-functional teams and senior leadership.Demonstrate a strong ability to communicate complex ideas clearly and concisely and challenge the status quo while fostering a collaborative and inclusive work workplace.A strategic mindset with the ability to align business initiatives with organizational long-term goals and objectives.Knowledge of industry best practices, emerging technologies, and market trends related to business process improvement and new product development.Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Preferred QualificationsBachelor’s degree in business administration, Management, or a related field, preferred.Strong facilitation skills and ability to build team consensus utilizing strong conflict management skills.Ability to translate issues and problems into effective business solutions.Exposure to or experience supporting digital transformation, AI, or automation initiatives is an asset.Understanding of change impacts on processes, roles, and employee adoption, with the ability to support transition to new ways of working.When you join our teamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible setting where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-HYBRIDThe role being advertised is an existing vacancy.Acerca de Manulife y John HancockManulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.Manulife.Com .Manulife es un empleador que ofrece igualdad de oportunidadesEn Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico,



ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.Nuestra información sobre adaptaciones razonables será almacenada y utilizada de manera congruente con las leyes y políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .Referenced Salary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestModalidades de TrabajoHíbridoSalary range is expected to be between$88,800.00 CAD - $138,800.00 CADLos empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [email protected] para conocer el rango salarial correspondiente a tu ubicación.Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [email protected] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.Manulife.Com/global/en/talentacquisitionprivacystatement).#J-18808-Ljbffr

📌 Business Consultant - Digital Enablement - C$88,800 - C$138,800 A Year (Winnipeg)
🏢 Manulife
📍 Winnipeg