Elevate the customer experience as a Team Lead at Roots. Lead a motivated sales team to achieve exceptional results while ensuring operational excellence and brand loyalty.

Roots is hiring a Team Lead who connects the leadership team with sales associates. This is a critical role that requires over a year of retail experience, especially in luxury environments. You'll be responsible for guiding staff, ensuring customer satisfaction, and supporting operational tasks in the absence of managers.

Key Responsibilities:
Model outstanding customer service and sales behaviours
Assist managers in running store operations effectively
Coach associates on service fundamentals and provide feedback
Facilitate current associate training and onboarding
Delegate tasks to optimize team efficiency

Requirements:
1+ years' experience in retail apparel
Proven capability in leading a sales team
Solid POS management skills
Excellent organization and problem-solving abilities
Availability for diverse weekly shifts including weekends

Bring your leadership skills and passion for retail to Roots, enhancing customer experiences and operational success.

📌 Team Lead At Roots Retail Lasalle
🏢 Roots
📍 LaSalle