Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist( Hourly Plus Commission) to join our retail team. at our Heartland Mississauga & Manulife Centre Toronto.

Primary Responsibilities (Includes but not limited to)

- Advise clients on style, fabric, fit, and current tailoring trends
- Assist clients through the entire MTM and MTO journey — from initial consultation and measurements to final fittings
- Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
- Follow up daily with production to ensure client orders are progressing on schedule
- Establish and maintain a consistent client call-back and follow-up process
- Ensure after-sales service and client satisfaction through regular check-ins
- Build and nurture long-term relationships with clients, acting as a trusted style advisor




- Use exceptional communication skills to deliver a warm, professional, and personalized experience

Qualifications

- Experience in menswear, tailoring, or luxury retail preferred
- Strong understanding of fit, fabric, and garment construction
- Excellent communication and interpersonal skills
- Detail-oriented with robust organizational abilities
- Confident taking precise body measurements and understanding alterations
- Passionate about menswear and client service

Job Types: Full-time, Part-time, Permanent Pay: $20.00-$25.00 per hour

Experience

- Menswear & Made To Measure: 2 years (required)
- Menswear Retail sales: 1 year (required)

Work Location: In person

📌 Menswear Made To Measure Specialist (Hourly Plus Commission) (Greater Toronto Area)
🏢 Canada Promo Print
📍 Greater Toronto Area