Transform your career with Impact Cleaning Services as an Operations Manager focused on Quality and Service. This leadership position demands field-based actions to ensure client satisfaction and operational success.

You will take charge of quality control and service delivery by managing a team of Cleaning Leads and Supervisors. Your proactive engagement in identifying and solving potential issues will ensure high standards across your assigned portfolio and strengthen vendor partnerships.

Key Responsibilities:



• Oversee quality assurance efforts across multiple accounts • Conduct site visits for inspections and staff coaching • Manage budgets and operational costs effectively • Cultivate robust relationships with clients and vendors • Address service complaints swiftly and efficiently

Requirements: • Prior experience in a leadership role in cleaning services • Strong problem-solving and coaching capabilities • Excellent data analysis skills for informed decision-making • Ability to adapt and lead in a changing environment • Commitment to maintaining service excellence and team development

Take ownership of quality operations and foster client relationships in this impactful managerial role. #J-18808-Ljbffr

📌 Impact Quality and Service Operations Manager (Winnipeg)
🏢 Impact Cleaning Services
📍 Winnipeg