Medical Office Coordinator

At Alberta Cornea & Cataract Consultants, exceptional patient care is our highest priority. Our front office team plays a vital role in creating a positive patient experience, serving as both the first and last point of contact during each visit.

As a Medical Practice Coordinator, you will act as a key liaison between our physicians and patients, helping us maintain our commitment to delivering outstanding patient care.

Alberta Cornea & Cataract Consultants is a thriving, high-volume specialty practice where teamwork, efficiency, accuracy, and professional, patient-focused service are essential. We are looking for someone who excels in a fast-paced environment, can confidently juggle multiple responsibilities, and remains composed, organized, and highly accurate in all aspects of their work during busy periods.

Key Responsibilities:

- Welcome, register, and assist patients in a professional and compassionate manner.
- Answer and direct incoming calls from patients, physicians, and other healthcare providers using a multi-line phone system.
- Schedule appointments based on referrals received from other medical offices.
- Coordinate follow-up appointments according to physician recommendations and patient needs.
- Confirm upcoming appointments with patients.
- Scan,



upload, and accurately index documents into electronic patient records within our paperless charting system.

Shifts:

- 40 hours per week
- Must be willing to work Saturdays

Qualifications:

- High school diploma or equivalent.
- Exceptional attention to detail and accuracy.
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced, high-volume environment.
- Friendly, compassionate, and professional demeanour with a patient-focused approach.
- Excellent communication and interpersonal skills.
- Intermediate computer proficiency, including Microsoft Office.
- Experience with Electronic Medical Records (EMR) systems is considered an asset.

*1-2 years of medical office experience preferred *1-2 years of optical experience preferred

*Experience with HealthQuest considered an asset

Only candidates selected for an interview will be contacted. No phone calls or walk-ins.

Job Types: Full time, Permanent

Pay: $19.00-$21.00 per hour

Benefits

- Dental care
- Extended health care
- In office gym

Experience:
- Optometry: 1 year (preferred)
- Medical office: 1 year (preferred)

Work Location: In person

📌 MOA-Medical Office Assistant (Edmonton)
🏢 Eye Q Premium Laser
📍 Edmonton