We are seeking a dynamic and detail-oriented Mortgage Administrative Assistant to join our team. In this vital role, you will provide comprehensive administrative support to our mortgage department, ensuring smooth operations and excellent customer service. Your proactive approach and strong organizational skills will help facilitate loan processing, document management, and client communication, contributing directly to our clients’ homeownership journeys.
Responsibilities
- Assist in preparing and reviewing mortgage documents, ensuring accuracy and completeness.
- Coordinate with clients, lenders, and internal teams to gather necessary information and facilitate smooth loan processing.
- Manage incoming calls, emails, and inquiries with professionalism and enthusiasm, providing exceptional customer.
- Maintain organized records of all mortgage files, documents, and correspondence using Microsoft Excel and other relevant software tools.
- Support cash management activities related to client payments, deposits, and disbursements with precision.
- Contribute to team efforts by assisting with administrative tasks such as scheduling appointments, tracking deadlines, and preparing reports.
Requirements
- Fluency in English is essential; proficiency in French or additional languages is highly desirable for effective client communication.
- Strong communication skills with the ability to explain complex information clearly and professionally.
- Experience working within the financial services sector or mortgage industry is preferred but not mandatory.
- Demonstrated proficiency in Microsoft Excel for data entry, tracking, and reporting purposes.
- Basic math skills for handling cash management activities accurately.
- Ability to multitask efficiently while maintaining attention to detail under tight deadlines.
Join us as a Mortgage Administrative Assistant where your enthusiasm, organizational talent, and dedication will help turn clients’ homeownership dreams into reality! Pay: $19.76-$25.00 per hour