SuncoLED is a commercial LED lighting company in the GTA. We work with Ontario's Save on Energy programs to get businesses upgraded to LED, and we're growing fast — we're adding a full sales and field team this month, and this seat is the hub that keeps it running.
What you'll do
- Be the first response to every inbound lead — phone, web, and ad leads — within minutes, not hours
- Qualify leads with a short checklist and book them into the sales team's calendar
- Look after walk-in customers at our Vaughan office — mostly electricians and contractors picking up product — write up their orders and take payment
- Prepare and send customer invoices in our accounting system; keep invoices, order records, and customer details matching exactly
- Keep the CRM clean: every lead, every call, every follow-up logged
- Run our customer follow-up and referral outreach to past customers (email and text campaigns)
- Support the sales and field team: scheduling, paperwork, order tracking
- Help with weekly rebate paperwork and customer information chasing
Who we're looking for
- Organized to a fault — you like systems and you keep them tidy
- Accurate with numbers — invoicing errors cost us real money, so detail matters
- Rapid and comfortable on the phone with business owners, and friendly at the counter with tradespeople
- Confident with spreadsheets, email, and learning new software (Zoho, HubSpot, QuickBooks, or similar)
- Reliable, on site every day, and calm when five things happen at once
- Admin, reception, dispatch, or inside-sales support experience is a plus
Pay: $18.54-$25.38 per hour Expected hours: 40.0 per week