Coastal Physiotherapy & Sports Rehabilitation is a busy, friendly multidisciplinary clinic (Physiotherapy & Registered Massage Therapy) seeking a reliable and motivated Office Administrator to join our team.
This role is ideal for someone who thrives in a fast-paced, client-focused environment and is interested in growing into a leadership role within the clinic.
Key Responsibilities
- Front-desk reception and exceptional customer service (in person and phone)
- Scheduling appointments and managing clinic flow using Jane Software
- Direct billing and claims processing for third-party insurers, including WorkSafeBC, ICBC, MSP Teleplan, Telus Health, Pacific Blue Cross, and others
- Managing ongoing administrative and computer-based tasks
- Light housekeeping duties to maintain a clean and welcoming clinic environment
- Supporting clinic operations as part of a collaborative team
Qualifications & Skills
- Strong multitasking and organizational skills
- Comfortable interacting with clients while managing computer tasks simultaneously
- Professional, friendly, and confident communication style
- Ability to remain calm and efficient during busy periods
- Experience with Jane Software and/or working in a Physiotherapy or RMT clinic is a strong asset
- Experience with third-party billing is an asset but not required
Position Details
- Part-time position (approximately 25–30 hours per week)
- Shifts primarily 2:00 pm – 7:30 pm, with occasional earlier start times
- Additional hours available to cover staff vacations and sick days
- Clinic is closed weekends and most statutory holidays
Compensation
- Competitive hourly wage
- Higher starting wage offered for candidates with:
- Experience using Jane Software
- Previous experience in a physiotherapy, RMT, or similar healthcare clinic
If you are organized, personable, and excited to grow with a supportive healthcare team, we would love to hear from you. Job Types: Part time, Permanent
Pay: $21.00-$23.00 per hour
Benefits
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care