Job Summary

Comox Valley Recovery Centre is a licensed Supportive Recovery program providing addiction recovery supports and resources for up to 30 men all year round. As a charitable organization we seek to provide high quality program and supports within our 30, 60, and 90 day programs while maintaining low costs to clients to ensure barriers to access to recovery programming are as low and minimal as possible.

We are seeking a highly organized and proactive Office Manager to oversee daily office operations and support our team. The ideal candidate will possess strong administrative, supervisory, and communication skills, with experience in managing office functions, scheduling, community relationships, and basic bookkeeping. This role is vital in ensuring the overall client experience is positive, and processes are managed with insight and keen eye for detail.

Responsibilities

- Supervise and coordinate daily office activities to ensure operational efficiency
- Manage front desk operations, including greeting visitors and handling multi-line phone systems with qualified phone etiquette
- Oversee client intake procedures and planning for incoming clientele, assigning rooms, and ensuring bed occupancy maintains at least 90% capacity.
- Handle accounting essentials within existing accounting software (Sage).
- Maintain accurate bookkeeping records and perform basic accounting tasks
- Organize and manage filing systems for documents, records, and reports
- Manage vendor relationships, ensure bills are paid in a timely manner, process and produce cheques or online payments, as well as staff reimbursements.




- Assist with budgeting processes and monitor office expenses
- Support team management by delegating tasks and facilitating communication regarding client appointments, intake and bed assignments, and supporting the Chief Administrative Officer where required.
- Create, update, manage, and communicate with referring agents, incoming clients, and associated stakeholders to maintain consistent flow of clients while maintaining lines of communications for updating individuals on waitlists.
- Perform intake processes with incoming clients and/or coordinate with other staff to perform intakes according CVRC policy and procedures.

Requirements

- Proven experience in office management or administrative roles with strong clerical
- Proficiency in bookkeeping, payroll processing, and office software tools
- Excellent organizational skills with the ability to multitask effectively
- Strong communication skills both verbal and written
- Experience with front desk operations and multi-line phone systems
- Knowledge of health related systems an asset but not required.
- Ability to handle vendor management and budgeting responsibilities
- Skilled demeanor with excellent phone etiquette
- Demonstrated ability to work independently and as part of a team in a fast-paced environment
- Additional duties as required.

Job Type: Full-time Pay: $26.00-$30.00 per hour

Benefits

- Casual dress
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement

Application question(s):
- Willing to complete Vulnerable Sector Criminal Record Check.

Work Location: In person

📌 Office Manager/Bookkeeper (Courtenay)
🏢 Comox Valley Recovery Centre
📍 Courtenay