OverviewThe Front Desk Agent is a key member of the Guest Services team, responsible for all aspects of the hotel guest's experience at Motel 6. The Front Desk Agent should have a positive, professional and friendly attitude with a desire to deliver outstanding customer service to our guests.RequirementsWillingness to deliver excellent customer serviceAbility to learn and effectively use various technology including computerized reservation systemExcellent communication and time management skillsIndependent worker who can multi‑task effectivelyAbility to work in a fast‑paced environmentExcellent computer skills (tablets, printer, scanner…) including troubleshootingValid form of transportation is a mustDuties and ResponsibilitiesAlways greet guests in a friendly and qualified mannerPerform accurate check‑ins and check‑outs of guestsAnswer the telephone in a timely and professional mannerMake reservations over the phone and in personListen to guests’ concerns and resolve their issues in a timely mannerPerform some housekeeping duties,



including cleaning the lobby and doing laundryVerify revenue from all sources is accurately balanced (fix/follow up on any discrepancies)Perform end‑of‑day procedures, and compile daily reportsLanguagesWritten, spoken and reading proficiency in the English languageAny other spoken language is a plusMust be available to work Weekends and Holidays.Job TypesPart Time/Full Time, PermanentHours24-40Salary$18.25 per hour / experience can be negotiatedShift OptionsFront Desk: 7am‑3pmFront Desk: 3pm‑11pmFront Desk: 11pm‑7amFront Desk: 7am‑7pmFront Desk: 7pm‑7amLaundry: 12pm‑8pmCOVID‑19 ConsiderationsHotel‑specific protocols for Covid‑19 are in place.BenefitsOn‑site parkingCommute or RelocateHuntsville, ON P1H 2P9: reliably commute or plan to relocate before starting work (required)ExperienceCustomer service: 1 year (required)Work LocationIn person#J-18808-Ljbffr

📌 Front Desk Agent - $18.2 An Hour - Part Time (Winnipeg)
🏢 Motel 6
📍 Winnipeg