11 Sep
|
Two Circles
|
Vancouver
11 Sep
Two Circles
Vancouver
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.Role OverviewWe are looking for aProject Managerto join our CRM Consulting practice, responsible for the successful delivery of complex, client-facing CRM engagements across some of the largestsportsrightsholders,primarily acrossNorth America.This role will own end-to-end delivery across a portfolio of projects, ensuring timelines, dependencies, and budgets are effectively managed across consultingand product teams, while bringing structure to complex initiatives and enabling high-qualityoutcomesat scale.Operating at the intersection ofconsulting, client management, and cross-functional coordination, you will play a critical role in shaping how our growing practice delivers—working in a fast-paced, evolving environment where you will have the opportunity to influence delivery standards, support senior client relationships, and make a visible impact on both client outcomes and the continued growth of the team.This roleis idealfor someonewhothrives in pace,ambiguity,
andownership– andwants to helpbuild and scaleahigh-performing,fast-growingconsultingpractice.Key ResponsibilitiesEnd-to-End Project DeliveryOwn delivery of CRMConsultingengagements fromkick-offthrough completionDevelop andmaintainclear project plans, timelines, and milestonesEnsure deliveryremainson track across scope, time, and dependenciesPortfolio OversightManage a portfolio of CRMConsultingprojects, prioritizing the most complex and high-impact engagements,whilemanagingad-hoc client requestsinpartnership with project leads to define priorities, timelines, and resourcingMaintainvisibility across all active projects,identifyingrisks and dependencies earlyProvide structured updates and clear reporting on delivery statusClient Delivery & CommunicationAct as the primary point of contact for day-to-day delivery matters with clientsLead regular status updates, ensuring clarity, transparency, andproactive communicationSupport consultants inmaintainingstrong client relationships through structured deliveryCross-Team CoordinationCoordinate across CRM consultants, data teams, and internal product teamsManage dependencies across multiple stakeholders, including geographically distributed teamsEnsure alignment across all parties involved in deliveryBudget & Scope ManagementTrack project budgets, burn rate, and overall delivery healthIdentifyand flag scope changes and delivery risks earlySupport proactive decision-making tomaintainproject outcomesGlobal Delivery & ScalingEstablish and evolve consistent delivery standards, practices,
and frameworks across CRM Consulting engagementsIntroduce tools and structures to improve delivery quality, efficiency, and scalabilitySupport delivery across multiple regions (NA, EMEA, APAC), ensuring alignment and coordination across distributed teamsEnable effective handoffs and collaboration within a follow-the-sun delivery modelContribute to the ongoing development of global ways of working as the practice scalesSkills & ExperienceRequired5+ years of experience in project or delivery managementExperience delivering client-facing projects inconsulting, CRM, or technology environmentsStrong ability to manage complex projects with multiple stakeholdersExperience coordinating across cross-functional teamsExcellent communication and stakeholder management skillsPreferredExperience with CRM platforms such as Salesforceor Microsoft DynamicsExposure to data, integration, or digital transformation projectsExperience working with globally distributed teamsFamiliarity with delivery frameworks (Agile, Waterfall, or hybrid approaches)What Success Looks Like in This RoleProjects are delivered on time, with clear structure and minimal surprisesRisks and dependencies areidentifiedand managed proactivelyConsultants are enabled to focus on solutioning rather than coordinationClients experience consistent, high-quality deliveryDelivery practices become more scalable and standardized across the practiceThe range below represents the low and high end of the base salary someone in this role may earn as an employee of Two Circles. Salaries will vary based on various factors including but not limited to skilled and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.$90,000-$110,000 CAD#J-18808-Ljbffr
📌 Delivery Manager (Project Manager) - Crm Consulting - C$90,000 - C$110,000 A Year (Vancouver)
🏢 Two Circles
📍 Vancouver