Take your career to current heights with ITM Mining Solutions as a Mining Product Support Expert in Fort McMurray, specializing in mechanical troubleshooting and customer engagement. Enjoy a balanced 14 on/14 off schedule while traveling to various sites.
Your role will capitalize on over five years of experience in technical or field-service environments. You'll partner with mining customers to optimize crawler undercarriage performance through effective problem-solving and analytics. Whether you hold a technical diploma or relevant industry experience, your skills will contribute significantly to ITM’s operations.
Key Responsibilities:
• Resolve mechanical issues in undercarriage systems
• Create comprehensive technical reports for mining customers




• Engage with clients and engineering teams collaboratively
• Employ diagnostic tools for immediate troubleshooting
• Navigate remote sites and comply with safety standards
Requirements:
• At least five years in product-support or technical roles
• Experience within mining or heavy machinery preferred
• Excellent troubleshooting and analytical skills essential
• Technical diploma or equivalent industry experience
• Must possess a valid driver’s license with a clean record
Join ITM Mining Solutions to deliver superior customer support and technical expertise in the mining industry.
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📌 Mining Product Support Expert Fort McMurray (Edmonton)
🏢 The Carlstar Group
📍 Edmonton