We are seeking a dynamic and organized optometric receptionist to join our eye care team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for our patients. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this prospect is perfect for you!
Duties
- Greet patients warmly and assist with check-in and check-out processes to create a positive first impression
- Schedule, confirm, and reschedule patient appointments
- Verify patient insurance details and update medical records accurately within our electronic medical records platform
- Coordinate with the clinical team to prepare exam rooms and ensure all necessary paperwork is ready for patient visits
- Handle administrative tasks such as processing payments and submitting insurance on patient behalf
- Helping patients with spectacle selection/fitting
- Coordinating meetings with frame representatives and organizing frame dispensary
- Performing pre-testing on patients
Qualifications
- Customer service experience
- Excellent communication skills with the ability to explain procedures clearly
- Ability to multitask effectively in a busy environment while maintaining attention to detail
- Prior experience working with office management software
- Knowledge of medical terminology relevant to eye care is a plus but not required
Join us in delivering outstanding eye care experiences! We value energetic professionals who are committed to excellence, eager to support patients through compassionate service, and ready to thrive in a collaborative team workplace. Pay: From $18.00 per hour
Expected hours: 35.0 per week
Benefits
- In office parking
- Vision care
Work Location: In person
📌 Optometric Receptionist (Port Perry)
🏢 Dr. C. Hackner Optometry
📍 Port Perry
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