We are seeking a detail-oriented and compassionate and reliable Part time Medical Administrative Assistant to join our healthcare team. In this role, you will serve as the primary point of contact for patients, overseeing front desk reception, patient intake, appointment scheduling, insurance verification, and electronic health record management. Your efficiency and welcoming demeanor directly contribute to smooth clinical operations and exceptional patient experience.

Key Responsibilities

Patient Reception & Customer Service

- Greeting patients warmly upon arrival, manage check-in and check-out procedures, and guide them through required documentation.
- Answer multi-line telephone systems, triage clinical messages appropriately, and respond to general inquiries.

Scheduling & Patient Workflow

- Schedule, reschedule,



and confirm patient appointments using Electronic Health Record Accuro software.
- Coordinate specialist referrals, diagnostic imaging bookings, and follow-up care arrangements.
- Manage daily practitioner schedules to optimize clinic flow and minimize patient wait times.

Administrative & Health Records Management

- Collect, verify, and update patient demographics,
- Process insurance pre-authorizations, verify coverage, and collect co-payments or outstanding balances at check-in.
- Scan, index, and organize laboratory results, physician notes, and medical records in strict compliance with privacy regulations.

Pay: From $18.00 per hour

Benefits

- Extended health care

Work Location: In person Application deadline: 2026-09-25

📌 Part-time Administrative Assistant (Thunder Bay)
🏢 Dr. Ayman Hassan Neurologist]
📍 Thunder Bay