Join our team as an experienced Retail Shift Leader focused on maximizing sales and ensuring excellent customer service. Lead staff and handle daily store operations with confidence. As the Retail Shift Leader, you will provide essential support to management while stepping in during their absence. Your role encompasses staff training, customer service issue resolution, and maintaining compliance with health regulations. Achieving sales KPIs will be a priority, along with modeling exemplary behavior for your team. Key Responsibilities:
Oversee daily operations and staffing needs
Handle customer complaints effectively
Guide store associates and model exceptional conduct
Ensure correct execution of inventory processes
Achieve sales targets and store-level KPIs Requirements:
Valid CannSell certification required
Minimum two years retail experience, preferably in cannabis
Robust leadership and motivational skills
Proficiency in Microsoft Office Suite
Availability to work various shifts Drive sales and enhance customer experience in the cannabis retail workplace. #J-18808-Ljbffr