Guest Service Agentscommunicate with guests looking to make or cancel hotel reservations . They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information.
Tasks and duties
Greeting guests on arrival.
Undertaking front desk service duties.
Administering check-in and check-outs.
Assigning rooms and issuing keys.
Delivering mail and messages.
Processing guest payments and managing bills.
Coordinating with housekeeping.
Acting as a central source of information for guests during their stay.
Resolving problems and dealing with conflict or tension with disappointed guests.
Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.
Making Hotel Reservations
Cashier
J-18808-Ljbffr
📌 Full Time Guest Services Agent Whistler
🏢 Ontario Trillium Foundation
📍 Whistler
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