PART-TIME Client Care Coordinator / Receptionist position available, in a modern, private room only, physiotherapy & massage therapy clinic, in Ottawa's East end.

Specific work hours listed at bottom of description A great job for healthcare/Human Kinetics university students!

Our busy Orleans location is located in the Ottawa’s largest outpatient OB/GYN private medical building, additionally housing family medicine teams, 2 fertility clinics, imaging, pharmacy, and our ground floor retail clinic space. We focus on Women’s health, orthopaedics, and pelvic physiotherapy, massage therapy, and dietitian consultations, inside of our new high-end facility. We assess and treat predominantly pelvic health conditions (including pre- & post-partum women) and a variety of sports & orthopedic conditions (neck, back, knees, post-surgery rehab, jaw pain, etc.).

Position includes free parking, and a collaborative fun work environment!

Responsibilities include:

Front-line & administrative duties:

- Client scheduling and payment processing.
- Customer service and phone & email correspondence.
- Online payment processing for Blue Cross clients.
- Administrative duties: scanning, faxing, photocopying, and digital filing (no paper charts).
- Assist with clinic invoicing and receivables.

Clinical support:

- Assist with clinic laundry.
- Assist with clinic health,



cleaning, and safety procedures.

Growth & development:

- Assist with policy and program development for clinic processes (office forms, etc.).
- Assist with marketing, advertising, and social media content and scheduling.

What we’re looking for:

Qualities:

- Friendly and energetic.
- Passion for client/customer care.
- Fast learner and strong multitasker.
- Excellent communication skills in English (oral & written); Bilingual written and oral (French & English) is an asset.

Skills & experience:

- Proficiency in Word, Excel, and Google Sheets; Clinicmaster experience is an asset.
- Background in hospitality or customer service is an asset.

Specific work hours to fill:
- Thursdays 4pm-8pm
- Fridays 1:30pm-6:30pm

Job Type: Part-time Pay: From $18.50 per hour

Advantages

- Casual dress
- Company events
- On-site parking

Application question(s):
- What are your blackout (unavailable to work) hours during our business hours (Mon-Fri 7:30am-8pm)?
- Are you available for our 2 shifts (Thurs 4-8pm and Fri 1:30-6:30pm)?
- Why would you like to be considered to join our team?

Experience:
- reception: 1 year (preferred)
- customer service: 1 year (preferred)

Language:
- French (preferred)

Work Location: In person

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