AUTOMOTIVE PARTS TECHNICIAN

Company: [HEIMPEL AUTOMOTIVE]

Location: [City, Ontario]

Job Type: Full-Time, Permanent

Schedule: [Monday–Friday, 8:00 AM–5:00 PM

Salary: $[25.00–30.00] per hour, based on experience

Advantages: Extended health and dental benefits, paid vacation, employee parts discount, and other company benefits

About the Position

HEIMPEL AUTOMOTIVE is looking for an experienced and motivated Automotive Parts Technician to join our team.

The successful candidate will have strong knowledge of automotive parts and applications and will be responsible for assisting retail customers, automotive repair shops, technicians, and commercial accounts in identifying and sourcing the correct parts.

This position requires someone who is organized, dependable, customer-focused, detail-oriented, and comfortable working in a fast-paced automotive environment.

Key Responsibilities

- Identify and source automotive parts using vehicle year, make, model, engine, VIN, part number, and application information.
- Assist customers and professional automotive technicians with parts selection and product information.
- Use electronic automotive parts catalogues and supplier systems to research and locate parts.
- Provide accurate pricing, availability, and estimated delivery information.
- Prepare customer orders, quotes, invoices, and sales orders.
- Answer telephone calls and respond to customer inquiries in a qualified and timely manner.
- Process retail and commercial orders accurately.
- Coordinate with suppliers and warehouses to locate parts that are not available in-store.
- Receive and verify incoming shipments against purchase orders and packing slips.
- Inspect parts for damage or incorrect shipments.
- Stock, label, organize, and maintain parts throughout the store and warehouse.
- Maintain accurate inventory and participate in cycle counts and physical inventory.
- Process customer returns, warranty claims, and core returns according to company procedures.
- Assist with special orders and follow up with customers when parts arrive.
- Coordinate parts transfers between locations when required.
- Build and maintain positive relationships with customers, repair shops, suppliers, and sales representatives.
- Assist delivery drivers with order preparation and loading when required.
- Maintain a clean, organized, and safe work environment.




- Follow all company policies and workplace safety procedures.
- Perform other duties as assigned by management.

Required Experience

Minimum requirements:

- 2+ years of experience in automotive parts, automotive service, or a related industry.
- Strong knowledge of automotive parts and vehicle applications.
- Experience using automotive parts catalogues and lookup systems.
- Ability to accurately identify parts using vehicle information and VIN.
- Basic understanding of automotive systems, including engine, cooling, electrical, braking, suspension, steering, and drivetrain components.
- Basic computer skills and the ability to learn new software systems.
- Excellent customer service and communication skills.
- Robust attention to detail and accuracy.
- Ability to work independently as well as part of a team.

Preferred Qualifications The following would be considered an asset:
- 3–5 years of automotive parts counter experience.
- Experience working with commercial automotive repair shops.
- Experience with automotive parts management or POS systems.
- Knowledge of aftermarket automotive parts and major parts brands.
- Previous experience handling warranty and core returns.
- Experience with inventory control and warehouse operations.
- Valid Class G driver's licence.
- Previous experience in a busy auto parts store.

Compensation Hourly Wage: $[25.00.00–30.00] per hour, depending on experience and qualifications.

Experienced candidates with strong automotive parts knowledge, commercial-account experience, and proven customer service skills may be considered for a higher rate.

Additional compensation may include:

- Overtime opportunities
- Performance-based incentives
- Annual wage reviews
- Employee purchase discounts
- [Other incentive, if applicable]

Perks Eligible full-time employees may receive:
- Extended health benefits
- Dental advantages
- Prescription drug coverage
- Paid vacation
- Statutory holiday pay
- Employee discount on automotive parts
- Training and professional development




- Uniform/workwear allowance, if applicable
- RRSP or retirement program, if applicable
- Performance bonuses, if applicable

Benefits and eligibility are subject to company policies and applicable waiting periods. Working Hours The position is full-time, permanent, with approximately [40–44] hours per week.

Typical schedule

Monday – Friday: [8:00 AM – 5:00 PM]

Saturday: CLOSED

Sunday: Closed The successful candidate must be available to work occasional overtime when required.

Physical Requirements

This position involves both customer-service and warehouse duties. The successful candidate must be able to:

- Lift and move automotive parts and boxes up to approximately [50] lbs.
- Stand and walk for extended periods.
- Bend, reach, and climb stairs or ladders as required.
- Safely move and organize inventory.
- Work in a warehouse/store setting where temperatures may vary.

What We Are Looking For We are looking for someone who:
- Takes pride in providing excellent customer service.
- Has a strong interest in the automotive industry.
- Is dependable, punctual, and professional.
- Pays close attention to part numbers and vehicle applications.
- Can work efficiently under pressure.
- Is willing to learn new products and systems.
- Works well with mechanics, customers, suppliers, and coworkers.
- Understands that getting the correct part the first time is critical to our customers and commercial accounts.

Why Join Us? At HEIMPEL AUTOMOTIVE , we are committed to providing our customers with quality automotive parts, reliable service, and knowledgeable support. You will have the opportunity to work in a professional automotive environment with a team that values customer service, accuracy, teamwork, and reliability.

We offer competitive compensation and opportunities for employees who demonstrate strong performance and a commitment to the business.

How to Apply

Please submit your resume along with a brief summary of your automotive parts experience.

Email: [email protected]

Phone: (phone hidden)

Location: 38 Hanson Ave, Kithener, N2C2E2

Only candidates selected for an interview will be contacted.

HEIMPEL AUTOMOTIVE is an equal opportunity employer.

Pay: $27.00-$29.50 per hour

Expected hours: 40.0 per week

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Parts Technician (Kitchener)
🏢 HEIMPEL AUTOMOTIVE
📍 Kitchener