About the PositionThis role will consist of preparing accurate bottle orders for delivery to clients throughout the Atlantic region and processing samples received. The successful candidate must be capable of working in a fast‑paced environment and meeting strict deadlines while maintaining a strong focus on customer service.ResponsibilitiesWelcome clients and couriers to the sample receiving areaPrepare bottle orders and sample preservatives for packing and shippingPackage and ship samples using appropriate couriers and proceduresOrganise, prioritise, and track ordersReview and double‑check bottle orders prepared by others for errorsReceive supplies and distribute to the appropriate departmentProcess return shipments for laboratory suppliesTake weekly stock countsMaintain inventory control of sample bottles and general lab and shipping suppliesDeliver late shipments to couriers and others as requiredDeliver / pick‑up of shipments, as requiredTrace lost/late shipments and/or customer claims of lost shipmentsProvide excellent customer service to clients and couriersClean and manage coolers after sample loginEnsure sample receiving area is clean, organised, and presentable at all timesReceive samples / coolersUnpack and layout all samples from each submission in the order of the submissionLabel verificationBasic building maintenanceProvide general assistance to support regional operations as requiredFollow internal Standard Operating Procedures and schedules while ensuring analytical quality procedures are adhered toObserve established safety regulations and comply with all ALS health and safety policies and proceduresOther duties as assigned by the Lab Supervisor or Regional ManagerRequired Knowledge, Skills & AbilitiesGood English communication skills (auditory, verbal, writing, and reading) as requiredAbility to use Microsoft Office (Word, Excel, and Outlook)



on a basic levelBasic computer skillsAbility to perform repetitive tasks correctly in a fast‑paced environmentGood organisational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirementsAbility to work independently and as part of a teamA solid work ethic and willingness to own varied tasks as requiredA commitment to excellence and a client‑focused attitudePhysical DemandsAbility to lift up to 50 lbs./23 kg on a regular basis and carry for short distancesExtensive walking or movement, bending, and kneeling for a full shiftManual dexterity to perform intricate and/or repetitive tasksWear issued personal protective equipment (PPE) such as dust masks, gloves, etc. when requiredBenefitsAn estimated hourly pay of $22.27 CAD at the time of posting. Individual compensation is determined by factors such as job‑related skills, relevant experience, education and/or training. Comprehensive benefit package specific to your work status including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programmes. Additional vacation days for years of service. Business support for education or training after 9 months with the company. Please note: Benefits vary based on employee status.Equal Employment Opportunity StatementALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy‑related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.#J-18808-Ljbffr

📌 Client Service Representative - C$22.3 An Hour (Winnipeg)
🏢 ALS
📍 Winnipeg