Temporary Full TimeRole DescriptionThe Office Administrator supports the mailroom function for our Kitchener National Office. This role is responsible for a variety of tasks that could include office reception for guests, general mailroom duties, and scanning, digitizing, uploading, and proper organizing of various documentation at high volumes.The Office Administrator is required to be onsite 5 days per week. This is a temporary 12‑month role.What You Will DoReceptionOffice reception for guests, carrier representatives and advisorsProvide customer service to both clients and advisors via telephone, email, or in personManage centralized email communication and distributionMaintain the cleanliness of common areas such as reception and mailroomMailroomAssist and back up mailroom duties, including preparing incoming and outgoing mail for distribution in a corporate centralized environmentOrganize and file advisor information including policies, mail and transaction confirmations at high volumesOrder and maintain sufficient office suppliesScanning and DigitizingScanning, digitizing, and emailing of various documentation at high volumesUploading and saving scanned documents to shared foldersOrganize and file documents separated by urgent and non‑urgent itemsFiling documents into the appropriate branch folders for processingReview back‑office system as required to confirm advisor information and ensure delivery to the proper branchSend advisor notices through the advisor portal (BSA)Perform periodic quality checksWhat You Will BringFrench comprehension (reading and writing in French)



is requiredCompletion of secondary school or equivalentExperience in the insurance/financial services industry is an assetExcellent customer service skillsStrong time‑management skills and ability to multi‑task and prioritize work in a fast‑paced environmentExcellent organizational skillsHigh degree of accuracy and attention to detailThis position will be located in the Kitchener (Ontario) head office.CompensationBase salary: $36,900–$49,800 annually. This represents base salary only and does not include variable compensation components such as annual bonus or commission.BenefitsCareer Development: Opportunities for career advancement, access to industry‑leading learning programs and up to $2,000 annually toward education reimbursement.Health & Wellness: Flexible health and dental advantages, plus a $5,000 mental health benefit.Time Off: Regular vacation, personal days and community volunteer days.Financial Security: Company‑matching pension plan, share‑ownership program and additional investment options.Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more.Community Focus: Support through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.Equal Opportunity EmploymentCanada Life is committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.Canada Life would like to thank all applicants; however only those who qualify for an interview will be contacted.#J-18808-Ljbffr

📌 Office Administrator - 12-Month Contract - C$36,900 - C$49,800 A Year (Winnipeg)
🏢 Canada Life
📍 Winnipeg