Elevate guest experiences at The NOW Massage as an Experience Guide in Midtown Raleigh & Wake Forest. Your role in sales and hospitality will directly impact our spa culture and client satisfaction. This Front Desk Associate position requires a proactive approach to managing guest interactions while driving membership and service upgrades. Work in a busy, engaging atmosphere where every day is agile and rewarding. Your ability to multitask and provide outstanding service is crucial to our success. Key Responsibilities:
Create welcoming experiences from check-in to check-out
Confidently recommend service upgrades to boost sales
Book and adjust appointments in a fast-paced environment
Process payments and maintain transaction accuracy
Assist colleagues to ensure seamless operations Requirements:
Robust sales mindset with excellent listening skills
Friendly demeanor and guest-focused approach
Organized multitasker in high-volume settings
Detail-oriented with solid problem-solving abilities
Prior experience in sales or customer service is beneficial Support our mission of excellence at The NOW Massage, where kindness and teamwork matter. #J-18808-Ljbffr

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🏢 The NOW Bethesda
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