Step into the groundbreaking role of Engagement Manager at Pogo, where you'll build lasting partnerships through AI-driven insights. Manage the client lifecycle, ensuring value and connection. As our first Engagement Manager, you will bring 2-4 years of relevant experience to effectively guide enterprise clients post-sale.
Your role involves crafting and executing research strategies while serving as a trusted advisor. Collaborating with various teams, you will influence product directions based on customer insights. Key Responsibilities:
- Lead full client lifecycle from onboarding to value delivery
- Oversee research projects, including study designs and insights reviews
- Advise clients on strategic decisions through customized research
- Partner with the GTM team to enhance client relations and revenue
- Internalize client feedback for product development Requirements:
- 2-4 years’ experience in consulting or client services
- Background in consumer research valued
- Robust structured and strategic thinking skills
- Excellent written and verbal communication abilities
- Highly organized and capable of managing multiple clients Accelerate your career at Pogo by transforming client engagements through strategic insights and AI.