Select how often (in days) to receive an alert:Senior Business Analyst - Systems Experience EvolutionLocation: Rimouski, QC, CAJobs by Category: OperationsJob Function: Planning and AnalysisStatus: Full TimeSchedule: RegularDescriptionShape the future of connectivity — lead the transformation driving growth, impact, and innovation nationwide.Our team and what we’ll accomplish togetherWe are transforming how TELUS connects communities across Canada — and we’re just getting started. As a Senior Business analyst on the System Experience Evolution (SEE) team, you’ll be at the center of a national movement that blends innovation, purpose, and execution.You’ll join our team of experts driving systems and process transformations enabling market expansion, local engagement, and customer growth through the power of PureFibreMC. This is a team that thrives on momentum — rapid-paced, highly collaborative, and united by a shared passion for delivering impact where it matters most.If you’re energized by big goals, inspired by teamwork, and ready to help shape the most exciting growth programs, we want to hear from you.What you’ll doYou'll drive dynamic, high-impact work across the business: detailing business requirements for critical systems, facilitating executive workshops, aligning capability roadmaps, and supporting new market launches. You'll keep our programs on track — ensuring Canada's best team continues to deliver results that matter by:Support strategic initiatives— measured by project outcomes, stakeholder satisfaction, and tangible business impactSolving complex, ambiguous business challenges— with clear, actionable strategiesPartnering cross-functionallywith product, marketing, CIO, and operations teams to drive alignment and executionDesigning future-ready solutions— develop requirements, process improvements, implement strategic projects, and optimize systems for scaleEmpowering leadership decisionsthrough data-driven insights and compelling storytelling that connects performance to impactIdentifying growth opportunitiesby improving execution, elevating customer experience, and accelerating delivery across community builds and customer programsChampioning collaboration— ensuring milestones, wins,



and learnings are shared and celebrated across our national teamQualificationsWhat you bring7–10 years of professional experience, with minimum 5 years in a business analysis roleTelecom industry experience— good understanding of the sectorCross-functional leadership— proven ability to unite diverse teams and perspectives to deliver cohesive, high-impact outcomesCollaborative influence— experience partnering with Directors, and senior leaders; skilled at influencing without authorityComfort with ambiguity— you create clarity, structure, and momentum in fast-evolving environmentsStrong business and financial acumen— you understand the numbers and the strategy behind themAnalytical proficiency— skilled in using data and dashboards to track performance and drive accountabilityProactive and solution-oriented— curious, initiative-driven, and energized by shaping ambitious growth programsGreat-to-havesIIBA certificationFamiliarity with TELUS systems and processesExperience with AI/ML pipelines, LLMs, or NLP applicationsUniversity degree in business, communications, project management, or a related fieldAdvanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.Salary Range: $70,000-$120,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.



TELUS offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in-office, virtually or a combination of bothGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more …Note: Job Type and vacancy status are subject to change.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do positive. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4Mdays volunteered in our communities.70%of team members work at home or are mobile.15.2Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.#J-18808-Ljbffr

📌 Senior Business Analyst - Systems Experience Evolution - C$70,000 - C$120,000 A Year (Winnipeg)
🏢 Telus
📍 Winnipeg