Join Procom as a Client Services Associate, managing contractor onboarding and support. Utilize your skills in client relations to ensure smooth contractor transitions and issue resolutions. In this role, you will report to the Team Lead, overseeing the onboarding and management lifecycle of contractors for various clients. Your ability to manage inquiries and provide support via systems like JIRA and Vendor Management will be crucial. You will also work on strategies that enhance both consultant and client experiences. Key Responsibilities:
Track candidates and manage contractor onboarding
Submit contract inquiries through JIRA
Liaise between Legal and Human Resources
Schedule communications on payments and deadlines
Conduct audits on consultant requirements Requirements:
At least 2 years in customer service/sales support
Familiarity with invoicing and tax regulations
Knowledge of MS Office 365 tools
Detail-oriented with robust service commitment
Capability to handle sensitive information Create a fulfilling career in contractor management and make an impact at Procom's supportive workplace. #J-18808-Ljbffr