Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.Assistant Store Manager is responsible for assisting with the daily operations of the location, ensuring high standards of customer service. The store manager will drive sales performance, ensure sales targets are met, provide training to fellow employees while providing an exceptional shopping experience. Additionally, they will assist with stock and inventory also ensuring that all visual merchandising aligns with Margiela standards. This position will be based at the Vancouver Oakridge Shopping Centre.Job DescriptionSalesMeet store sales and target goalsMaximize profitability through optimization and controlling of expensesReach the achievement of Key Performance IndicatorsCustomer ServiceStrong customer service skills to provide courteous and precise customer satisfactionStrong organizational skills, multi-tasking and prioritizing capabilitiesFollow-up with clients through telephone calls, letters, cards and special announcements keep book of clients including sales records,



records of all client preferences, colors, sizes and styles as well as records of clients' life events (birthdates, etc.)Align with style and qualitative standards of the Brand throughout Sales and post-sale processTake full advantage of all contacts with customers in the Store and promote both the Brand and ProductCollaborate with other colleagues to achieve business objectivesConstantly keep up-to-date regarding fashion trends; know and monitor competitionDemonstrate, recommend and style the products available; promote wardrobingSchedule client appointments and pull merchandise for clients in advance of appointmentsOperationsTrainingTrain store employees on accurate use of store training programs, specifically the Customer Service program along with maintaining high-training standardsDevelopment & PerformanceReport to management team the strengths and areas of development for store personnelSuggest to the management team appropriate action to promote and encourage the Supervisor's own professional development by using tools and best practicesMerchandisingAssist with monitoring store merchandise standards and needs through appropriate reports and store team feedbackAssist with ensuring that visual merchandising guidelines (criteria and quantities) align with Margiela standardsEnsure constant updates are executedAssist with providing daily training to store employees.Provide appropriate feedback to management teamLoss PreventionMinimize stock loss by implementing and executing all control Policies and ProceduresKeep store personnel accountable and responsible for all inventory control and Loss Prevention Policies and ProceduresAssist with organizing and carrying out an accurate stock inventory by implementing the Stock Take ProcedureComplianceMaintain safe working conditions for employees and customersFollow all company policiesQualifications and Education Requirements2+ years experience in a client-driven environment in lead sales or supervisory role.Leadership skills.Excellent customer services skills.Ability to work in a quick-paced environment.Highly organized with exceptional time-management skills.Preferred Skills4 year degree and/or equivalent combination of work and experience.1+ years supervisory experience.Experience in luxury or high-end, client-based environment.Customer/Client Focus.Communication Proficiency.Organizational Skills.Ethical Conduct.#MM #LI-ARSalary Range: $80k-$83k CADApplicants must be legally entitled to work in Canada at the time of application and be able to provide proof of their eligibility to work upon request. Any offer of employment is conditional upon verification of this entitlement in accordance with applicable federal and provincial employment and immigration laws.#J-18808-Ljbffr

📌 Maison Margiela Assistant Store Manager, Vancouver - Margiela - C$80,000 - C$83,000 A Year
🏢 Maison Margiela
📍 Vancouver