Drive client success as a Delivery Assurance Specialist at Bits In Glass. Oversee engagement health, manage recovery actions, and streamline processes using AI and automation.This senior, billable role requires a proactive approach to managing program health across various client engagements. You will be the key individual responsible for delivery escalations and establishing recovery plans to address risks. Your expertise will enable the consolidation of assurance functions to improve overall service delivery.Key Responsibilities:
Lead client engagements with accountability for outcomes
Manage delivery escalations and devise recovery strategies
Implement independent assurance reviews at key stages
Utilize AI tools to streamline health reporting
Train delivery managers to enhance team performanceRequirements:
8+ years in delivery management or consulting
Proven success in turning around at-risk programs
Familiarity with commercial service models
Robust stakeholder management skills
Experience using AI for automationShape the future of client delivery by bringing your skills to Bits In Glass.#J-18808-Ljbffr

📌 Bits In Glass Delivery Assurance Specialist Calgary
🏢 Bits In Glass
📍 Calgary