We are looking for an administrative assistant to join our dedicated team of mental health professionals that provide clinical therapy services in a relaxed and diverse atmosphere. Our professional and hands on experience offers a unique holistic approach to counselling while remaining grounded in evidence-based theory. It is our mission to celebrate the inherent worth and dignity of each client we serve at JS Wellness.

We are looking for a pleasant and courteous candidate that will prioritize answering calls and requests appropriately, efficiently directing callers, responding to inquiries, meeting and greeting recent clients, assisting with any questions about JS Wellness’ services, while maintaining complete confidentiality. The right candidate is expected to demonstrate the highest possible standard of client service and satisfaction. As an administrative assistant you will be the voice and face of the company in many instances.

Further job requirements

1. Responding to inquiries promptly as the initial contact person for existing and potential clients
2. Ability to work in a collaborative professional environment
3. Protect client privacy at all times by maintaining confidentiality or personal and financial information
4. Arrange and schedule all in person and online appointments
5. Understand the mental health services offered at JS Wellness,



while providing callers and clients with appropriate information to best direct their call
6. Develop and maintain professional relationships with clients, therapists, and related community services
7. Ensure the accuracy and completeness in client intake files are complete prior to their appointment
8. Ensure all appointments are running on time or otherwise provide transparency to the client and clinician
9. Receive payments from clients, record and update financial information, and basic accounting tasks
10. Maintain inventory of office supplies, place orders and confirm receipt of supplies
11. Excellent phone etiquette skills, personable, respectful to clients and staff members
12. Experience in a mental health setting is considered an asset
13. Excellent written and verbal communication skills
14. Maintain and prepare paperwork, photocopies
15. Ensure light cleaning duties in the lobby, kitchen area and the washroom
16. Demonstrate an ability to prioritize workload and have basic crisis management skills
17. Must have their own reliable transportation

Availability: IMMEDIATE Job Type: Full-time and Part-time

Salary: up to $25/hour-negotiable www.jswellness.ca

Education

- Secondary School (preferred)

Experience:
- administrative assistant: 2 years (preferred)
- receptionist: 2 years (preferred)

Work Location: In person

📌 Receptionist and Administrator (Edmonton)
🏢 JS Wellness
📍 Edmonton