Overview In this role, you will be the welcoming face of Restorative Health, creating a warm and positive first impression for every patient who walks through our doors. As our front desk receptionist, you play an important role in supporting patients throughout their wellness journey by providing friendly, professional, and knowledgeable service.

This position often requires working independently, so confidence in managing responsibilities on your own are essential. We’re looking for someone who is proactive, reliable, and takes pride in their work,someone who notices what needs to be done and takes action without needing to be asked.

Key Responsibilities

Patient Experience

- Schedule and confirm patient appointments
- Process payments accurately and issue receipts
- Submit and manage extended health insurance claims
- Answer patient questions and provide excellent customer service

Front Desk & Office Administration

- Greet and check in patients in a warm, skilled manner
- Answer phone calls, emails, and appointment inquiries
- Manage the clinic schedule using Jane App




- Maintain accurate patient records while ensuring confidentiality
- Keep the reception area clean, organized, and welcoming
- Assist practitioners with basic administrative tasks

Clinic Support

- Assist with laundry and general clinic upkeep
- Help maintain a tidy, calm, and welcoming clinic environment

Our Ideal Candidate Will Have

- Previous reception or administrative experience (preferred)
- Strong communication and customer service skills
- Comfort using computers, scheduling software, and payment systems
- Excellent organization skills and the ability to multitask in a fast-paced environment
- A professional, friendly, and dependable attitude
- Experience with extended health insurance billing is an asset
- A genuine interest in supporting others on their wellness journey

Bonus:

- Experience with Jane App or similar healthcare management software

Pay: $18.25-$20.00 per hour

Experience

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person

📌 Receptionist/Administrator (Chilliwack)
🏢 Restorative Health
📍 Chilliwack