Are you an organized, customer-focused professional who enjoys supporting both customers and internal teams? Primec is seeking a Reception / Customer Service Representative (CSR) to be the first point of contact for our customers while providing administrative and accounts receivable support.

In this role, you will play a key part in delivering exceptional customer service, maintaining efficient office operations, and supporting business processes that contribute to Primec's continued success.

Why Primec?

At Primec, how we work together matters. Our cultural practices—safety and wellbeing, teamwork, accountability, and customer focus—are the foundation of everything we do. Since 1967, we have believed that strong performance starts with caring for people, building trust, skills and knowledge, demonstrated in our environment of professional development, and high employee retention where success is shared.

What You'll Do

· Greet customers and visitors in a professional and welcoming manner

· Answer and direct incoming phone calls and emails

· Provide excellent customer service and maintain positive customer relationships

· Generate invoices and process invoice submissions

· Assist with accounts receivable activities and follow-up communications

· Maintain accurate customer records and administrative documentation

· Support day-to-day office administration and business operations

· Utilize Microsoft Office and Adobe Pro to prepare and manage documents





· Coordinate internal communications and provide support to various departments

· Demonstrate and promote Primec's cultural practices while contributing to a positive, team-oriented work environment

What You Bring

· Previous experience in a receptionist, customer service, administrative assistant, or similar role

· Strong verbal and written communication skills

· Proficiency with Microsoft Office applications

· Experience using Adobe Pro is considered an asset

· Robust organizational skills and attention to detail

· Ability to manage multiple priorities in a fast-paced environment

· Professional, friendly, and customer-focused approach

· Commitment to teamwork, accountability, and continuous improvement

About Primec Controls

Primec is a longstanding management owned company providing integrated solutions in programming, relief valves & repairs, instrumentation, measurement, electrical systems, and combustion. We provide value by serving industries in achieving sustainable compliant, and efficient operations. We are ISO 9001 certified, which underpins our attitude toward continual improvement built on solid business systems.

Additionally, Primec maintains several channel partner distribution arrangements that further enhance its strategic differentiation for our clients and potential M&A; partners.

To Apply: Please submit your resume and cover letter to [email protected]

Expected hours: 16.0 per week

Experience

- Administrative: 2 years (preferred)

Language:
- English (required)

Work Location: In person

📌 Receptionist/Customer Service Representative (Estevan)
🏢 Primec Canada Controls
📍 Estevan