What this job involves: We are currently seeking a friendly Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a pivotal role in creating a positive and welcoming workplace for our clients, visitors, and employees. This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.

What your day-to-day will look like:

- Answer and transfer all telephone calls to the mainline accordingly
- Greet and direct all visitors accordingly
- Schedule meeting rooms and appointments
- Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as required
- Register guests with the building concierge and manage visitor guest passes
- Record and relay information to appropriate stakeholders in a timely manner
- Maintain the copy and mail rooms accordingly, ensuring office equipment (e.g. photocopiers, postage, etc.) is operational and appropriate inventory is in stock
- Order office supplies and manage inventory
- Order stationary and business cards as directed
- Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner




- Liaise with building management on maintenance issues
- Check invoices on AP System and file accordingly
- Respond to basic client and general enquiries and escalate complex queries to the appropriate parties
- Enter or process data, orders, requests, or information as required
- Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties
- Maintain the meeting rooms, ensuring they are clean, tidy, and ready for use
- Maintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for use
- Maintain the lobby, ensuring it is clean, tidy, and presentable at all times
- Any other reasonable duties and responsibilities assigned

Required Qualifications:

- 2+ years of experience in an office setting
- Demonstrated proficiency with all applicable software packages including but not limited to MS Office and Google Suite
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent time management and organizational skills

Preferred Qualifications:
- Post-Secondary education is an asset
- Fluency in French is an asset but not mandatory
- Experience in the real estate sector is an asset

📌 Receptionist (Kitchener)
🏢 JLL
📍 Kitchener