Receptionist – Automotive Repair Shop

Company: LUXMI Motors Inc.

Position: Full-Time Receptionist

Location: Scarborough, Ontario

Employment Type: Full-Time

About the Role

LUXMI Motors Inc. is looking for a friendly, professional, and organized Receptionist to join our automotive repair team. The receptionist will be responsible for welcoming customers, answering phone calls, scheduling appointments, handling customer inquiries, and supporting the daily administrative operations of the repair shop.

The ideal candidate is customer-focused, reliable, organized, and comfortable working in a busy automotive service environment.

Key Responsibilities

- Greet and assist customers in a professional and welcoming manner.
- Answer incoming phone calls, respond to customer inquiries, and direct calls to the appropriate staff.
- Schedule, confirm, and manage customer appointments.
- Check customers in and assist with vehicle drop-off and pick-up procedures.
- Collect and record customer and vehicle information accurately.
- Communicate with customers regarding repair status, estimates, appointments, and vehicle completion.
- Prepare and organize invoices, work orders, receipts, and other service documents.
- Process customer payments and provide receipts.
- Maintain accurate customer records and appointment schedules.
- Coordinate communication between customers, service advisors, technicians, and management.
- Follow up with customers regarding appointments, estimates, completed repairs, and outstanding matters.
- Handle general office duties, including filing, data entry, email correspondence, and document organization.
- Assist with warranty, insurance, vehicle appraisal,



and other administrative paperwork when required.
- Maintain a clean, organized, and professional reception/front-desk area.
- Provide excellent customer service and help ensure a positive customer experience.
- Perform other administrative and customer-service duties as required.

Qualifications & Skills
- Previous receptionist, customer service, automotive service, or administrative experience is an asset.
- Excellent verbal and written communication skills.
- Professional and friendly telephone manner.
- Strong organizational and time-management skills.
- Ability to multitask and work efficiently in a busy shop environment.
- Comfortable using computers, email, Microsoft Office, and basic office software.
- Solid attention to detail and accuracy.
- Ability to communicate professionally with customers and staff.
- Reliable, punctual, and dependable.
- Automotive industry experience is an asset but not required.

What We’re Looking For

We are looking for someone who is:

- Professional and presentable
- Friendly and customer-focused
- Organized and detail-oriented
- Responsible and dependable
- Comfortable handling multiple tasks at once
- Able to work independently and as part of a team
- Willing to learn automotive service procedures and terminology

Schedule

Full-Time Position

Work schedule and hours will be discussed during the interview.

Compensation

Competitive salary/hourly rate based on experience and qualifications.

How to Apply

Interested candidates are invited to submit their resume and a brief description of their relevant experience.

LUXMI Motors Inc.

Scarborough, Ontario

Pay: From $18.00 per hour

Benefits

- Casual dress
- In office parking
- Paid time off

Work Location: In person

📌 Receptionist (Scarborough)
🏢 Luxmi Motors
📍 Scarborough