The Role
We’re hiring a Product Engineer to work closely with pharmaceutical and chemical manufacturing customers to deploy AI-powered solutions in real lab‑scale and GXP environments.

This is a highly cross‑functional role that combines engineering expertise, customer engagement, data and simulation analysis, and technical problem‑solving. You’ll work directly with customer stakeholders - from process engineers to plant leadership - to understand manufacturing challenges, analyze process data, develop simulation models and drive measurable improvements using the Basetwo platform.

The ideal candidate is equally comfortable discussing plant or lab‑scale operations with process teams, diving into process data using Python, and translating technical insights into customer value.

Internally, you will function as the engineering subject matter expert and experienced voice of our customers, via demonstrated project experience across Basetwo’s key focus areas of pharmaceutical and chemical manufacturing.

Externally, you will help onboard enterprise partners by working with their process engineers and other stakeholders to maximize value derived from the Basetwo platform for process development/scale up or quality control initiatives, either through troubleshooting current workflows or architecting new workflows that could bring value to the customer.

In collaboration with Sales, Product and Engineering, you will also have the unique opportunity to identify current product use cases, while building and shaping the direction of the Basetwo platform.

What You’ll Do




The Product Engineer is the manufacturer’s trusted technical advisor for digital twins initiatives using the Basetwo platform. This includes:

1. Leading Customer Success Initiatives

Partner directly with pharmaceutical and chemical manufacturing customers to deploy and scale Basetwo solutions

Lead technical onboarding and implementation of digital twin projects across pilot, lab, and commercial manufacturing environments

Build trusted relationships with process engineers and scientists, operators, and technical leadership teams

Identify opportunities for process scale up/tech transfer, operational improvement, and AI-driven insights

Translate customer pain points into actionable technical solutions and product feedback

Drive successful project execution from initial discovery through deployment and measurable business impact

2. Technical Problem Solving & Communication

Analyze manufacturing, process, and lab/DoE datasets to uncover process bottlenecks and optimization opportunities

Develop simulations, models, and analytical workflows using Python and the Basetwo platform

Work with industrial data systems and historians to integrate and contextualize manufacturing data

Collaborate closely with product, engineering,



and machine learning teams to improve platform capabilities

Communicate technical findings clearly to both technical and non-technical stakeholders

Support troubleshooting and root-cause investigations in complex manufacturing environments

Contribute to continuous improvement initiatives across customer manufacturing operations

Qualifications

5–7+ years of engineering experience in pharmaceuticals and/or chemical manufacturing

Strong understanding of plant, pilot, and lab‑scale pharmaceutical manufacturing processes

Passion for using Python for simulation, modelling, and process analysis

Proven ability to understand and analyze process and lab/DoE data

Strong communication skills with the ability to work directly with customer stakeholders

Proactive problem‑solver with a demonstrated track record of driving continuous improvement initiatives

Experience working in cross‑functional technical environments

Knowledge of enterprise historians such as OSIsoft PI, DeltaV, Wonderware, GE Proficy, or similar industrial systems is valuable

Fluent is French is an asset

Why Join Basetwo?

Work on cutting‑edge AI applications in pharma manufacturing

Collaborate with a highly technical and mission‑driven team

Solve meaningful problems in pharmaceutical and chemical production

Gain exposure to leading global manufacturing organizations

Opportunity for ownership and impact in a rapidly growing company

Competitive compensation, equity, and benefits package

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📌 Product Engineer (Pharma) (Ontario)
🏢 Basetwo
📍 Ontario