ThinkOn Inc. in North Bay, Ontario, is seeking a Service Desk Analyst to act as the single point of contact for incidents and services, coordinating delivery with internal teams and incident management processes. This remote-first role is hybrid, with a rotating 8-hour shift and 40 hours over 5 days in a 7-day week. You will monitor tickets, update records, meet service metrics, escalate issues, and communicate with customers, partners, and staff to maintain North Bay operations.
📌 Remote Service Desk Analyst - Incident & Support (North Bay)
🏢 Socket.dev
📍 North Bay
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