Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions.

In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

We are seeking an experienced Sales Clinician who is an RN, RPN or LPN to support clients and customers. This role provides clinical direction and training to the customers’ nursing staff as it applies to utilization of incontinence products. The Sales Clinician will work with the Sales group in marketing/sales initiatives by maintaining and developing favorable relationships with existing as well as prospective customers’ management team.

The role is based remotely with required travel across Ontario, Canada.

Estimated travel is 70%, which includes both daily trips and some travel requiring an overnight stay.

RESPONSIBILITIES

- Participate in sales calls and clinical provincial shows in collaboration with Sales Ambassadors on an as needed basis.
- Interact with Sales team to maintain and grow the business through a process of collaborative and consultative efforts.
- Perform necessary tasks for product trials, implementations and consultative revisits as required to represent First Quality Products in a positive and qualified manner.
- Make In-service calls with all shifts in order to consult and coach with the nursing staff, support personnel,



administrative and clinical management team members.
- Obtain optimal clinical outcomes through the proper use of selection, application, sizing, utilization and product performance. Also utilizing product support materials and educational programs.
- Provide recommendations for the ongoing needs of the facility and by recommending additional product use whenever appropriate by communicating with the Sales Ambassador and Distributor regarding appropriate facility inventory needs.
- Implement Continence Coordinator Training programs for individuals as well as groups. Provide educational programs and materials to ensure the success of each program.
- Instruct facility administration and clinical staff regarding new product introductions.
- Schedule facility visits in a timely and cost effective manner compliant with business needs.
- Develop opportunities for additional FQP use in long term care facilities and alternative settings.
- Relies on experience and judgment to plan and accomplish goals and objectives. Must have the ability to interact with all levels of management. Be flexible, hands-on and results oriented. Also must be a team player (willing to travel outside of territory).

QUALIFICATIONS:
- Must be a RN, RPN or LPN with updated and current licenses and certifications.
- Minimum of 3 years of clinical experience preferred.
- Former management/leadership preferred.
- Experience in making clinical, medical and administrative staff presentations.
- Ability to interact at the C-Suite level with clinical/operations customer level.
- Strong verbal and written communications skills.
- Able to present and communicate digitally and virtually utilizing Microsoft Teams and other meeting technology.
- Sales experience is a plus.
- Will require some repetitive motion, such as bending, standing, twisting, stooping and sitting and able to periodically to lift up to 25 pounds.
- Must have a valid driver's license.
- Standard knowledge of Microsoft Office Suite - Word, PowerPoint and Excel.

Estimated annual base salary range for this position is $82,000 - $93,000 CAD + annual discretionary bonus opportunity

📌 Sales Clinician - RN/LPN/RPN (Brampton)
🏢 First Quality
📍 Brampton