Become the Guest Services Supervisor at Dakota Dunes Thermal Spa, opening in December 2026. Cultivate a top-tier team workplace while ensuring unforgettable guest journeys.

As we prepare to launch Dakota Dunes Thermal Spa, we are looking for a proactive Guest Services Supervisor. This position is essential for leading the Guest Services team, managing daily operations, and ensuring all guests receive unparalleled service throughout their visit.

You will focus on training staff, addressing guest concerns, and enhancing the overall experience in this unique spa environment.

Key Responsibilities:
Lead daily briefings and assign front-desk duties
Monitor reservations and manage guest inquiries
Provide support for booking complexities and payment issues




Ensure compliance with service standards and procedures
Facilitate training and onboarding for current team members

Requirements:
Certificate in Hospitality, Tourism, or related area preferred
2 years of leadership experience in hospitality settings
Proficient in reservation systems and Microsoft Office
Solid communication and coaching skills
Knowledge of local attractions in Saskatchewan an asset

Drive excellence in guest service at Dakota Dunes Thermal Spa and make every visit memorable.

📌 Leader In Guest Services At Dakota Dunes Saskatoon
🏢 Dakota Dunes Resort
📍 Saskatoon