Embrace an impactful role as a Customer Service Associate at Nova Scotia Power in Kespukwik. This full-time position offers a structured training program focused on exceptional customer support.
We are hiring for up to 15 full time positions within the Customer Care department. Ideal candidates, especially those of Mi'kmaw descent, will engage with customers via various communication methods. Success in this role requires critical thinking and a commitment to addressing customer needs effectively through diverse perspectives.
Key Responsibilities:
• Provide customer service support through phone, email, and in-person interactions
• Handle inquiries with accuracy and respect in a timely manner
• Employ effective problem-solving techniques during customer interactions




• Maintain a high standard of communication in various scenarios
• Manage multiple tasks and systems efficiently
Requirements:
• Minimum of 4 years in a customer service role
• Required: High School diploma or GED
• Proficiency in Microsoft Office applications
• Strong written and verbal communication skills
• Demonstrated ability to work independently and prioritize tasks
Leverage your experience and skills to enhance customer satisfaction with Nova Scotia Power’s committed team in Kespukwik.
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📌 Customer Service Associate with Nova Scotia Power (Halifax Regional Municipality)
🏢 Nova Scotia Power
📍 Halifax Regional Municipality