3+ years of experience with Salesforce administration and development including customizing Salesforce objects| workflows| and security models.

2+ years of experience with nCino loan management system and basic understanding of Lending operations.

Solid experience in integrating Salesforce with other platforms| systems| or applications using APIs and data connectors.

Experience with Apex programming| Visualforce| Lightning components| and Salesforce REST APIs Proficiency in SQL and database management| particularly in relation to relational databases. Familiarity with data modeling concepts like normalization| denormalization| and entity-relationship modeling.

Experience in troubleshooting incident using Apex classes| Triggers| Apex Test Classes for SFDC testing and Batch Apex for complex data processing.

Experience in SFDC development using visual force pages| visual force components AJAX Tool kit| SOQL| and SOSL queries.





Experience with customizing various SFDC standard objects like Accounts| Contacts| Opportunities| Cases Entitlements| Service Contracts| Reports| and dashboards.

Created Page

Layouts| search layouts to organize fields| custom links| related lists| and other components on a record detail and edit pages.

Responsibilities : Handle production incidents end-to-end| including ticket triage| escalation| stakeholder communication| and maintaining runbooks| SOPs| and knowledge base articles for recurring issues. Support deployment activities| production releases| hotfixes| and configuration changes. Validate post-deployment functionality and ensure system stability after every release. Administer and manage Salesforce environments| including users| permissions| and data models.

Customize

Salesforce objects| fields| record types| page layouts| and workflows to meet business requirements.

📌 Salesforce Production Support Engineer (Toronto)
🏢 Envision Technology Solutions
📍 Toronto