Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‐discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free passes, free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience – and wellness advantages to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled, whichever comes first.Employee BenefitsSki/Mountain Perks! Free passes for employees, employee‐discounted lift tickets for friends and family, and free ski lessonsAdditional employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramJob SummaryThe Product Sales and Service Assistant Manager fosters a culture of exceptional service and an inclusive environment to create an experience of a Lifetime for our team and guests. This role manages operations across our Whistler Blackcomb locations and facilitates sales of ticket and pass products, group and private lessons, and summer and winter activities year‐round.Job SpecificationsStarting Wage: $52,000.00 – $72,841.60Employment Type: Summer Seasonal 2026Shift Type: Full Time hours availableMinimum Age: At least 18 years of ageHousing Availability: NoJob ResponsibilitiesManage daily operations of in‐person Guest Services locations and our Call Centre, collaborating with other departments and providing frontline support as necessary.Coordinate selling and training of lesson products (Snow School and Bike School), Season Passes, Lift Tickets,



and Summer and Winter Activities with a focus on guest experience.Maintain knowledge of and adhere to all applicable laws, regulations, and company policies.Coach and develop frontline Product Sales and Services team through 1:1s, performance reviews, recognition, and performance management.Support planning of employee engagement events and prioritize attendance.Assist with hiring, support, training, and scheduling Product Sales and Services team members.Receive and assess guest questions, comments, and complaints, providing timely resolutions.Monitor and maintain sales facilities, equipment, inventory, payroll, and budgets.Participate in leadership forums, providing feedback and input on Product Sales and Services operations, training, and continuous improvement opportunities.Develop and execute sales incentives, training, and in‐season training.Collaborate with all key stakeholders with high attention to effective communication to all guest and employee offerings and ramp‐up/ramp‐down for locations.Assist in developing and executing projects with attention to maintaining deadlines and key performance indicators.Deliver on a high‐quality working environment with a focus on guest service improvement and operational excellence.Other duties as assigned.Required QualificationsHigh School Diploma or CAEC required; some college preferred.3‐5 years of supervisory experience in a related field preferred.Strong computer skills, including Microsoft applications.Must be able to communicate fluently in English.Ability to sit or stand for extended periods of time.Flexibility to work both inside and outside with exposure to the elements.Ability to work a flexible schedule, including nights, holidays, and weekends.We follow all federal, state, and local laws, including restrictions on child/minor labor. Vail Resorts is an equal‐opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.#J-18808-Ljbffr

📌 Assistant Manager: Product Sales/Scan-Wb - $52,000 - $72,841.6 A Year (Fernie)
🏢 Vail Resorts
📍 Fernie