Drive customer success with Quandri as a Customer Success Manager in Vancouver. Own mid-market insurance accounts, boost adoption, and enhance customer satisfaction through AI-powered solutions.

In this pivotal hybrid role, you will lead customer success efforts at Quandri. Your focus will be on managing a portfolio of mid-market insurance brokers, ensuring they unlock the full potential of our cutting-edge platform. Build relationships, deliver engaging product training, and proactively address client needs to drive retention and revenue growth.

Key Responsibilities:



• Manage mid-market insurance brokerage accounts effectively • Lead adoption and change management sessions with clients • Identify upsell opportunities with proactive touchpoints • Track customer activities and maintain CRM accuracy • Coordinate renewals and resolve customer disputes

Requirements: • 3+ years in Customer Success or Account Management • Experience with AI tools to streamline customer workflows • Proficiency in CRM platforms, preferably HubSpot • Strong communication and presentation skills • Organized and detail-oriented in task management

Leverage your customer success expertise to enhance client relationships and drive impactful solutions at Quandri. #J-18808-Ljbffr

📌 Customer Success Manager at Quandri (Vancouver)
🏢 Quandri
📍 Vancouver