Join our dynamic team at the University of Ottawa Medical Associates (UMA) int he position of Full time Medical Claims Clerk. Reporting to the Business Manager, the incumbent is responsible for medical billing submissions and related processes to ensure timely and accurate financial transactions. The Full-Time Medical Billing Clerk utilizes accounting and EMR software to address partner inquiries as well as errors, omissions and discrepancies.

(This is not a complete list):

Communicates with stakeholders and responds to inquiries.
Using the RAI, corrects or adjusts as required ensuring payments are accurate
Generates reports as requested
Ensures all charge work queues and RSMO are reviewed before the monthly deadline

Using ‘Secure Access’ in EPIC, uploads EDT errors
Track OHIP inquiries, review responses; determine next step, if any
Identify and rectify payment discrepancies; liaise with OHIP to ensure pay adjustments are completed as directed

Coordinates and/or attends meetings as directed
Responsible for entering billing in the RSMO Portal for physician portfolio
Regularly updates physicians and responds to inquiries
Process/enter revenues from all sources (OHIP, RAMQ, TOH, OHRI, etc.) and run monthly reports
Experience with EPIC an asset

Responds to communications (calls, messages, emails, etc.) in a timely manner
Maintains accurate records of all receivables, invoices, supporting documentationand statements in accordance with office records retention policies and practices

1-2 years recent related experience in medical billing, preferably in a hospital setting
Medical billing certificate/course or Medical office administration from a recognized educational institution is preferred
Knowledge of RAMQ and Third-Party billing
Intermediate knowledge of Microsoft 365 suite is an asset
Meticulous attention to detail;




Excellent communication skills – able to clearly express self to patients and provide specific instructions;
Excellent interpersonal skills;
Proficiency in speaking and comprehending both English and French preferred.
Excellent organizational, prioritization, and time-management skills to coordinate multiple activities;
Good judgment; able to identify when to seek supervisor’s assistance or advice;
Strong problem-solving abilities;
Able to navigate and populate electronic databases;
Ability to handle sensitive and confidential information;
Initiative, tact, dedication, diplomacy and positive attitude;
Highly dependable and thorough;
Ability to work well with minimal supervision.

The University of Ottawa Medical Associates (UMA) is the largest physician partnership in the Department of Medicine, The Ottawa Hospital/University of Ottawa, Faculty of Medicine. Working closely with our physician specialists, most of our employees work from offices within The Ottawa Hospital.The Department of Medicine is a collective of experts and innovators. We are specialist physicians, resident doctors and medical students, researchers and administrators. We all have one guiding ambition: to move medicine forward. The administrators of DOM are the core of our workplace; enabling the education of our residents and medical students as well as the vital work of our researchers and physician specialists.We are deeply committed to supporting the well-being of our employees. To promote your health and wellness, we offer paid vacation and sick days. We also prioritize your long-term financial security through participation in the Healthcare of Ontario Pension Plan (HOOPP). Thanks to our strong partnership with The Ottawa Hospital, employees can benefit from the intercampus shuttle service for convenient travel between locations, as well as work-life balance perks like exclusive discounts on travel, hotels, and on-site gyms. These benefits are designed to enrich both your personal and professional life, ensuring your experience with us is both rewarding and fulfilling.

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📌 Full-Time Medical Claims Clerk (Vacant) (Quebec City)
🏢 University of Ottawa (Faculty of Medicine)
📍 Quebec City