We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.Your Role in Supporting Our MembersAs anAssistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with members and non‑members. The ideal candidate will have excellent verbal and written communication skills, outstanding interpersonal skills and foster a "Team Player" spirit. You will be deeply committed to creating value in our communities and, through member service and advice, be able to develop business internally and externally in measurable results. Through your leadership, non‑management staff will deliver an excellent member experience and relevant financial services to members and communities consistent with branch objectives.This is aFull‑time, Permanentrole based at our4th Avenue Community Branch (Branch 11)and reports directly to the Branch Manager.How You’ll Make an ImpactContinuously build business and financial planning acumen of member‑facing staff to facilitate and/or deliver a excellent member experience and grow and maintain a loyal, deep, committed membership base.Facilitate the quality and value of member interactions against service standards through effective lobby management and member relationship management, and service members’ complex needs as required.Manage the delivery of day‑to‑day service, including staffing, scheduling, traffic flow, problem resolution, and referrals to deliver a great service experience during high‑volume periods as required.Assist the Branch Manager in developing plans to achieve financial objectives for the branch.What You’ll Bring to the TeamAt least 3 years of overall experience within the financial industry or a related field,



1 year of which at a leadership capacity.Solid business acumen in the context of the financial industry.Advanced knowledge of relevant Vancity products, policies, procedures, systems, tools, products and services.Advanced knowledge of Vancity strategies, functions and programs.A high school diploma (or similar level of educational attainment).Extra Skills That Set You ApartPost‑secondary education/diploma (Business Administration or Finance).Successful completion of Investment Funds in Canada (IFIC) or the Canadian Securities Course (CSC).Successful completion of three courses toward the Certified Financial Planner (CFP) designation.Successful completion of coaching modules in alignment with Vancity’s current training and development educational standards.You’ll Thrive Here If You AreA strong people leader- develop and manage your team to reach their full potential and lead to achievement of member‑experience objectives.A planner & coordinator- prioritize and organize activities such as branch planning, staff scheduling, and related tasks.An excellent communicator- use written, spoken, and interpersonal skills to explain business values, goals, strategies, and objectives to staff in a clear way. Coach staff in sales, advice, referral, and service delivery; model a positive memberexperience and address member complaints.A decisive problem‑solver- make confident decisions to optimize operational capability, diagnose problems in the context of business, financial, and member impacts, and identify viable solutions.Analytical- assess internal processes, identify improvement opportunities, and manage revenue and expenses.What You’ll EarnThis role offers a salary range of$86,400to$106,680per annum. Base pay may vary depending on qualifications,



skills, experience, and internal equity. Employees may also be eligible for our annual incentive program, subject to program eligibility requirements.Why You’ll Love Working HereA career at Vancity is more than a job; you’re joining a tradition of change‑makers who create lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package:Living Wage Employer : We’re the largest private‑sector Living Wage Employer in Canada and consistently ranked among Canada’s top employers.Customizable benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.Generous vacation : New employees start with 3–4 weeks of vacation per year, with additional days earned over time.Extra statutory holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days and care days for personal or family illness.Immediate health coverage : Health and dental benefits begin on the hire date, with three levels of coverage to choose from.Defined benefit pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.Vancity Talent ProgramsVancity supports an inclusive hiring process for candidates who self‑identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information shared will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.We are also committed to an inclusive, barrier‑free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process, we encourage you to let us know. All requests will be handled with utmost respect and confidentiality.#J-18808-Ljbffr

📌 Assistant Branch Manager - 4th Avenue - C$86,400 - C$106,680 A Year (Winnipeg)
🏢 Vancity
📍 Winnipeg